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St Alban's Catholic High School

St Alban's
Catholic High School

Student Support

St Alban’s School has a strong Pastoral team of teaching and support staff that are dedicated to providing the best possible pastoral support for our students.

We offer a support network throughout the school, allowing your child to share their concerns and worries. The roles involved in our team include:

Student Support (Key Stage 3, 4 & 5)

KS3 - Mrs H Arthur, Student Support Lead
KS4 - Mrs C Land, Student Support Manager
KS5 - Mrs S Morris, Head of Sixth Form /
Mrs R Robinson, Deputy Head of Sixth Form

Heads of Year (Key Stage 3 &4)

Year 7 - Mrs D Ward / Miss A Alleyne
Year 8 - Mrs H Lewis
Year 9 - Miss L Dowe 
Year 10 - Mr B Deacon
Year 11 - Mrs L Roberts

School Chaplain

Katherine Edwards

Inclusion / Learning Support

Mrs J Boosey - Head of Inclusion
Mrs C Pickard - Special Educational Needs Coordinator (SENCo)

School Attendance

Mr R Moulding - Attendance and Admissions Officer

First Aiders


Safeguarding ‘On Call’ Rota during COVID-19 School Closure  

The Safeguarding of our students is extremely important to us. Mr J Horne is the Designated Safeguarding Lead. You are able to contact him directly through the school if you have any concerns.

Alternate Designated Safeguarding Leads (ADSLs):

Mrs L Lawrence
Mrs C Land
Mrs H Arthur

Mental Health

Mrs C Land - MH Lead and MH First Aider
Mr B Deacon - MH First Aider
Mrs J Boosey - MH First Aider

Young Carers Point of Contact

Mrs C Land

We encourage parents to keep in regular contact with the school regarding any concerns. In the first instance, please contact your child’s form tutor who will involve the pastoral team if necessary.

Anti-Bullying Approach

Details about our 'Bullying and the Restorative Approach' process can be found here

How to Claim Free School Meals

Details of how to claim free school meals and an online application form can be found here

Year 11s - GCSEs and Revision

For tips and advice on helping your child through exam season, you can find out more from here

Information Leaflets, Books and Toolkits

Self-help Workbooks for Children and Teenagers by Kate Collins-Donnelly 

  • Banish Your Body Image Thief
  • Banish Your Self-Esteem Thief
  • Starving The Anger Gremlin
  • Starving The Anxiety Gremlin
  • Starving The Exam Stress Gremlin
  • Starving The Stress Gremlin
  • Starving The Depression Gremlin

External Support for Students and Parents (click posters to access applicable websites)



  • Alumah: 07770 468698. Support for adults and young people in West Suffolk. Will arrange a call back, whatsapp or video link. (Access to The Freedom Programme and Escape the Trap.)

  • Anglia Care Trust Freephone advice line for victims: 0800 9775690 - Open as normal for referrals although staff are working from home so telephone and video messaging support being offered

  • Bury St Edmunds Women’s Aid Centre: 01284 753085. Instant messaging available via website 10am-12pm. Refuge full and referrals currently suspended in order to provide a safe service for residents. Telephone and video support being provided, helpline open while centre closed. 

  • Compassion - Supporting victims of domestic abuse in South Suffolk 07597 337831. Email Referrals by email only.  Telephone, email and text support to clients.  Freedom programmes currently suspended. 

  • Fresh Start New Beginnings – Offering support to young people under 18 who have experienced child sexual abuse, and their families. 01473 353355  Open for referrals, telephone support being provided.

  • Leeway Domestic Abuse Service - Independent Domestic Violence Advisor (IDVA) Service. Continue to support high risk clients with telephone support. Please contact Duty IDVA on 07912 789 145 for any enquiries that are IDVA related. Leeway also have Safety Net Plus who also continue to provide support to migrant victims of domestic abuse and access to immigration advice. This is also being completed remotely. 0300 561 0077.

  • Lighthouse Women’s Aid: 01473 228270 Referrals for refuge currently suspended in order to provide a safe service for residents. Telephone support being provided while centre closed.

  • ­­­­­­­­­­­­Norfolk and Suffolk Victim Care:  0300 303 3706. Email: - Open as normal for referrals and providing telephone support

  • P.H.O.E.B.E.‚Äč Centre  (Promotion of Health, Opportunity, Equality, Benevolence and Empowerment) Ipswich based specialist advice, information, casework, advocacy support and counselling services to black and ethnic minority women and children. 01473 231566. Open by phone 10-2pm weekdays.

  • Suffolk Rape Crisis – 0800 085 0520. Email  Open for referrals, telephone support and online counselling being provided.

  • Survivors in Transition – Support for men and women of 18+ who have experienced childhood sexual abuse  01473 232499 / 07765 052282  Email  Open for referrals, telephone support being provided.

  • The Liberty Project - Lowestoft: 0845 467 1420. Referrals for refuge currently suspended in order to provide a safe service for residents. Telephone support being provided

  • The Ferns - Sexual Assault Referral Centre – (SARC)  0300 1235058 Email or Duty Independent Sexual Violence Advisor (ISVA) telephone 07866 142139 or  ISVAs are all working remotely, they will continue with supporting clients via telephone, email, Skype and in the very near future via Zoom.

  • Waveney domestic violence and abuse forum: 01502 572143 or 07906 245979. Email The Kirkley centre is closed, however, WDVAF are still open, and accepting referrals.  Trauma and Abuse therapy is still running – although now via secure video chat. Support, advice and guidance are still available via telephone, text and email during the current situation.



As the nation mourns the deaths of George Floyd, Breonna Taylor and other black Americans, images of unrest fill our screens. Discussions of racism and violence dominate the national conversation and the conversations we’re having at home. Children are listening, and they may be scared, angry or confused about what’s going on, while parents (many of whom are struggling to manage our own emotions) are wondering how to help. .

Talking to children about racism and violence is difficult, but it is also necessary — both now and as they grow up. THE CHILD MIND INSTITUTE offer guidance and advice for helping your child process their feelings as well as ideas to help parents dig in to challenging questions without turning away.  They have also recorded a frank, open conversation on this topic between two of their experts, Dr. Kenya Hameed and Dr. Jamie Howard, and rounded up resources to help children build resilience and manage anxiety. Please browse their resources by clicking the above link.



Big White Wall - Big White Wall is an online community for people who are stressed, anxious or feeling low. The service has an active forum with round-the-clock support from trained professionals. You can talk anonymously to other members and take part in group or one-to-one therapy with qualified professionals.

Calm Halm - Self-harm prevention based on dialectical behaviour therapy (DBT), a talking therapy which helps distract from harming thoughts and manage emotions in a more positive way.

Catch It - Learn how to manage feelings like anxiety and depression with Catch It. The app will teach you how to look at problems in a different way, turn negative thoughts into positive ones and improve your mental wellbeing.

Chill Panda - Learn to relax, manage worries, and improve your wellbeing. The app measures your heart rate and suggests tasks to suit your mindframe. Includes simple breathing techniques and light exercises to take your mind off your worries.

Cove - Create music to reflect and express emotions.

Feeling Good: positive mindset - Relax your body and mind with a series of audio tracks designed to help build confidence, energy and positivity. 

MeeTwo - A safe and secure forum for teenagers wanting to discuss any issue affecting their lives. You can anonymously get advice from experts or other teenagers gooing through similar experiences in areas such as mental health, self-harm, relationships and friendships.

My Possible Self - Take control of your thoughts, feelings and behaviour with the My Possible Self mental health app. Use the simple learning modules to manage fear, anxiety and stress and tackle unhelpful thinking. Record your experiences and track symptoms to better understand your mental health. 

Pzizz - Helps you quickly calm your mind, fall asleep, stay asleep and wake up refreshed using 'dreamscapes' - a mix of music, voiceovers and sound effects designed using clinical research. Helps you sleep at night or take power naps during the day.

Stay Alive - A UK suicide prevention resource packed full of useful information and tools to help you stay safe in a crisis. For those having thoughts of suicide or those concerned about someone else.  

Thrive - A game based app that helps prevent and manage stress, anxiety and related conditions. Can be used to relax before a stressful situation or more regularly to help you live a happier, more stress-free life.


  • BBC Ownit - Online advice and information for children and young people
  • CEOP - Advice on reporting online abuse
  • Internet Matters - Helping parents and carers keep their children safe online
  • Thinkuknow - Advice from the National Crime Agency on staying safe online
  • UK Safer Internet Centre - Online safety advice for parents and carers


GYROS Roma Support - drop-in sessions and appointments

Incredible Years – Evidence-based parenting resources and strategies

Positive Parenting during COVID-19

Solihull Approach Parenting – Evidence-based parenting resources and strategies

The Parent Hub - Advice and information including access to online and face-to-face parenting programmes

Triple P Parenting – Evidence-based parenting resources and strategies

Parent Channel TV - A free video service designed to support and encourage parents and carers of children from ages 0-19, with a collection of over 200 videos addressing day-to-day questions and concerns spanning wellbeing, behaviour and learning.


Please be aware that due to the current Covid-19 crisis, face-to-face parenting courses have ceased until further notice (Online options still running - see below)


From 02 September 2019, the way families and professionals access some parenting courses in Suffolk is changing. Referrals to the county parenting team should now be made through Suffolk’s online Portal (Make a Parenting Referral) The following courses are available:

  • Triple P (For a variety of age ranges) 
  • Solihull  Parenting Hubs
  • Strengthening Families
  • Incredible Years
  • Incredible Toddlers
  • Plus online courses!

Parents/Carers can self-refer or a professional can support their referral. Please use the above link or contact

Mrs C Land (KS4) or Mrs H Arthur (KS3) in school on 01473 726178 if you require further information or assistance.

Other upcoming parenting courses and information sessions are regularly updated below.


Understanding Your Child - Solihull Approach - 10 week course, Ipswich - starts Tues 29 September 2020, 12.45pm - 2.45pm


Alumah are hosting their Freedom Programme, weekly via zoom on Wednesday mornings.   They also have a helpline 07477 936152 Monday and Thursday 10am-2pm. Escape the Trap is running virtually, as is their (local) creative group. Drop in sessions for young people via Whatsapp are proving successful. They accept referrals from professionals and self referrals.'  Please contact for further details at e-mail ; Tel. 07770 468698 or online at

Realise Futures are pleased to offer the following free online course: Meeting Your Emotional Needs during Lockdown, starting on Tuesday 30th June at 10:00am to 11:20am for 5 sessions (one per week). This course comprises 5 x 80 minute sessions developed to allow you to explore and find ways of dealing with some of your emotional needs during these challenging times. Each session will explore a new area including, ‘Am I alone’, ‘Feeling Anxious’ and ‘Dealing with Anger’, alongside an introductory session allowing you to meet your tutor and classmates and explore using Zoom. If you have had any of these feelings, these sessions have been designed to keep negative emotions at bay and restore harmony into your life. Please note these sessions are not designed to be a therapy. If you are experiencing serious emotional or mental health issues please contact the appropriate health professionals. For bookings and more information, please ring 0300 456 2050 or visit

Award winning ONLINE course: Understanding Your Child (0-18 years)

Includes finding out about your child’s brain development and how it affects behaviour. It helps you understand more about why your child behaves a certain way when they are angry, having a temper tantrum or trouble sleeping. You will also learn the importance of playing for your child’s development.
The sessions include:

  • interactive activities
  • quizzes
  • video clips
  • practical handouts
  • other parents’ views
  • ideas to try with your children
  • summaries

Consisting of 13 Modules, most taking about 20 minutes, the course can be done at a time and place that suits you and fits into your family life.

The Modules:

  • How your child develops
  • Understanding how your child is feeling
  • Tuning into what your child needs
  • Responding to how your child is feeling
  • Different styles of parenting
  • Having fun together
  • The rhythm of interaction
  • Why is sleep important?
  • Self-regulation and anger
  • Communication and tuning in
  • Looking back and looking forwards

You will be able to write down your comments and thoughts in a notebook, which you can download as well as information sheets which you can keep to refer back to. You can also revisit the course at any time

ONLINE Antenatal course: Understanding Pregnancy, Birth & Your Baby

ONLINE Postnatal course: Understanding Your baby

ONLINE For parents of teens: The Teenage Brain



Online Healthy Couples Relationships

Join our Relate Relationship Counsellors for a 1.5hr session on how we can keep our relationship healthy during the COVID-19. What a healthy relationship looks like:

  • Couple Relationships
  • Skills for managing relationships
  • Coping with difficult situations
  • Contacts for additional support

This is a live online presentation, where you log in on your computer, phone or tablet. One of our Relationship Counsellors will present the workshop via webcam.  You will not be seen by other attendees and you can ask questions to the facilitator in real time via a chat function which is private and not visible to the rest of the group.

Online Healthy Family Relationships

Join our Relate Relationship Counsellors for a 1.5hr session on how we can keep our family relationships healthy during the COVID-19 Pandemic. Join our Relate Relationship Counsellors for a 1.5hr session on how we can keep our family relationships healthy during the COVID-19 Pandemic. The session will cover:

  • Family Relationships
  • What a healthy family relationship looks like
  • Skills for managing family relationships
  • Coping with difficult situations
  • Contacts for additional support

This is a live online presentation, where you log in on your computer, phone or tablet. One of our Relationship Counsellors will present the workshop via webcam.  You will not be seen by other attendees and you can ask questions to the facilitator in real time via a chat function which is private and not visible to the rest of the group.

Online Carers Support Webinar

This online course covers the basics of how to manage the challenges of being a carer and how you can look after your own wellbeing.

Online Dealing with Sleep Difficulties for 13-17 year olds

A 45 minute webinar providing strategies to help you sleep based on established research. To help you understand how lack of sleep can affect your thoughts, feelings and behaviours. Live and interactive, giving you the chance to ask anonymous questions which will be answered during the session.

Useful Websites and Further Reading

You may be interested in some of the websites listed below:

Department for Education
Department of Health
Suffolk County Council - Education & Learning