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St Alban's Catholic High School

St Alban's
Catholic High School

Catering Services

Lunchtime Co.

At the start of the Spring term 2024, catering services at St. Alban's Catholic High School will be run by Lunchtime Co. 

Further details will be available soon about the company. In the mean time, here are the menus for the three main areas at lunchtime. These menus have been updated for after February half term 2024.

Please click here to download a list of temporary changes to menus until the end of term.

In the Canteen

Dining In - Click here for menu details of the main canteen service

Express Lane - Click here for menu details of the fast track queue

In the Pod

Grab + Go - Click here for menu details of food available at the Pod.

Meal Deals

Hot Meal Deal - click here

Cold Meal Deal - click here


Cashless catering                                                                        

Frequently Asked Questions

What is a cashless system? 

A Cashless Catering System is a solution which is purpose designed to meet the ever evolving needs and demands of the catering provision, required by today’s schools and academies. The Trust-e Cashless Solution allows schools to be better able to provide their students and staff with a faster, more efficient and more appealing meal service.

What is ‘biometric?’ 

Biometric is simply a method of identifying an individual person. The Trust-e Cashless System uses and algorithm based scan, which reads between 50 and 130 points on the finger/thumb. It is not a fingerprint in any way, shape or form and is of use only in the Cashless System.

How does a biometric system work? 

The information of a pupil or staff member, who has been biometrically registered, is stored on a secure biometric controller within the school, which only your provider, Nationwide Retail Systems, can access with permission from the school. Once an account is credited, the pupil or staff member places their finger/thumb on the EPOS Terminal Biometric Reader, which looks up their account and allows them to purchase items using only this method of identification.

How does my child register on the biometric system? 

At the start of each academic year all Year 7 pupils will be registered where parental consent is received.  Students joining in-year will be informed of the process when they join.  Your child will attend at a requested time and will be required to place their finger/thumb on the Biometric Reader twice to obtain a matching template, which only takes a few seconds.

Online Payments 

To make a payment online please use your parentmail account.

How can I check the credit on an account? 

This can be accessed via your parentmail account

What is the maximum amount that can be spent in the canteen in one day? 

A maximum spend limit of £5.00 per day will be programmed into the system

Can I change my child’s ‘daily spend limit?' 

Yes – the amount your child can spend throughout one day can be changed by written request to the school. Please see above for information on the current spend limits in place.

What happens if my child’s account is not in credit? 

An automatic overdraft can be set up, which will allow the pupils to go into debit to £2.35 (Cost of one meal deal)

How do ‘free meal’ entitlements work? 

All free meal entitlements will be entered on to the system prior to the ‘live’ day. The Cashless Catering System will, on a daily basis, automatically allocate the appropriate accounts with the free school meal amounts. Pupils with FSM entitlement remain anonymous at all times as all account types are accessed in the exact same manner, regardless of whether paid for or not. Please note that any monies not spent from the daily free meal allocation will not be carried over to the next day.

Can anyone else use my child’s account? 

No – due to the extensive security on biometric templates, no-one will be able to access your child’s account. As a secondary precaution, a photo image is allocated to each pupil (at the schools discretion).

Can I request a printed report of my child’s meal intake? 

Yes – the Cashless Catering Solution allows numerous reporting facilities, including dietary habits. These may be requested by contacting the Head of the School Kitchen.

How do I request a refund? 

School facilities

Students can eat in our bright and airy canteen or if their in a rush to play outside they can purchase 'grab and go' food from our service pod. This is located on the edge of the school field away from the main dining area to facilitate a wider menu range and reduced queuing.